INTRODUCTION
At AZH.com ("Company," "we," "our," "us"), we are committed to protecting your privacy and handling your personal data with transparency and in full compliance with the Abu Dhabi Global Market (ADGM) Data Protection Regulations 2021. This Privacy Policy outlines how we collect, use, disclose, and protect personal data, and explains the rights you have regarding this information.
Certain services listed on our website are provided through our affiliated licensed entities. AZH.com operates through different entities, each holding specific licenses for their respective services, ensuring compliance with relevant regulatory requirements.
IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER
AZH.com, including its group entities and subsidiaries, acts as the data controller for the processing of your personal data. In some cases, personal data may be processed by affiliated entities or licensed partners, depending on the nature of the service provided.
Disclaimer: Certain services listed on our website are provided through our affiliated licensed entities. All services comply with relevant regulatory requirements. AZH.com, including its group entities and subsidiaries, acts as the data controller for the processing of your personal data. In some cases, personal data may be processed by affiliated entities or licensed partners, depending on the nature of the service provided. Data Controller: AZH.com, including our group entities and subsidiaries.
CONTACT DETAILS OF THE DATA PROTECTION OFFICER
For any queries or concerns regarding data protection, you may contact our appointed Data Protection Officer (DPO) at:
Email: info@azh.com
TYPES OF DATA COLLECTED AND PROCESSING ACTIVITIES
We collect and process various categories of personal data, including but not limited to:
Identification Data: Name, date of birth, passport/ID numbers.
Contact Information: Phone numbers, email addresses, postal addresses.
Financial Data: Bank account details, payment transactions.
Professional Data: Job title, work history, qualifications.
Technical Data: IP addresses, device identifiers, browser type, cookies, and tracking data.
Special Categories of Personal Data: As permitted by law, we may collect biometric data, political affiliations, or criminal records, with appropriate safeguards in place.
LEGAL BASIS FOR PROCESSING
We process personal data based on one or more of the following legal grounds:
Contractual Necessity: To fulfil obligations under service contracts.
Legal Obligation: To comply with regulatory requirements, including Anti-Money Laundering (AML) laws.
Legitimate Interests: For fraud prevention, internal security, service improvement, and business development.
Consent: For direct marketing, profiling, or where required by law.
HOW WE USE YOUR INFORMATION
We use your personal data for:
Client onboarding and management.
Providing, maintaining, and improving our services.
Compliance with legal and regulatory obligations.
Fraud detection and risk management.
Marketing communications (subject to your consent).
Profiling to assess risk, compliance, and security.
DATA SHARING AND RECIPIENTS
Your personal data may be shared with:
Internal Teams: For business operations and compliance.
Third-Party Service Providers: Including IT services, marketing agencies, and financial service providers, ensuring adherence to our data protection standards.
Regulators and Authorities: Where necessary for compliance with legal obligations.
INTERNATIONAL DATA TRANSFERS
AZH.com may transfer personal data to jurisdictions outside ADGM. We ensure that appropriate safeguards are in place, including:
Standard Contractual Clauses (SCCs) approved by regulatory authorities.
Adequacy decisions confirming equivalent data protection levels.
Binding Corporate Rules (BCRs) where applicable.
DATA RETENTION
We retain personal data only for as long as necessary for the purposes outlined in this policy. Retention periods are determined by legal, regulatory, and business requirements. Data is securely deleted or anonymized once no longer required.
DATA SECURITY MEASURES
We implement strict security measures to prevent unauthorized access, disclosure, or misuse of personal data. Access is limited to authorized personnel and third-party processors who are bound by confidentiality agreements.
YOUR RIGHTS UNDER ADGM DATA PROTECTION REGULATIONS
You have the following rights under the ADGM Data Protection Regulations 2021:
Access: Request a copy of your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Restriction: Request limitation of processing in certain circumstances.
Objection: Object to processing based on legitimate interests or for direct marketing.
Data Portability: Request transfer of your personal data to another entity.
To exercise these rights, contact us at info@azh.com. Verification of identity may be required before processing requests.
RIGHT TO WITHDRAW CONSENT
If processing is based on consent, you have the right to withdraw it at any time. Withdrawal does not affect prior processing activities.
COMPLAINTS AND APPEALS
If you have any concerns about how we process your personal data, we encourage you to contact us first so that we can try to resolve the issue. You can reach us at info@azh.com. We are committed to addressing your concerns in a timely and transparent manner.
If processing is based on consent, you have the right to withdraw it at any time. Withdrawal does not affect prior processing activities.
AUTOMATED DECISION-MAKING AND PROFILING
We do not rely on fully automated decision-making. Profiling may be used for risk assessment, fraud detection, and compliance, always within legal parameters.
UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect regulatory changes or modifications in our data practices. Any material changes will be communicated and published on our website.
CONTACT US
For inquiries about this Privacy Policy or your data rights, please contact:
AZH.com
Email: info@azh.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein.